The friction or waste generated by managing information state rather than doing productive work. It is the root cause of inefficiency at both the individual and organizational levels.
• At the individual level, it manifests as Context Switching Costs (the overhead of loading/unloading state within a single brain).
• At the organizational level, it manifests as Coordination Costs (the overhead of synchronizing state across multiple brains).
• At the individual level, it manifests as Context Switching Costs (the overhead of loading/unloading state within a single brain).
• At the organizational level, it manifests as Coordination Costs (the overhead of synchronizing state across multiple brains).
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